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Senior QA Engineer - ServiceNow ATF

SOHO Square SolutionsTysons, VA🇺🇸United StatesPosted 27 Jul 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Job Title: Senior QA Engineer
Location: McLean, VA or Plano, TX
Duration: 3 Months (Extn)
Interview Type: In-Person Interview
 
Job Description:
Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions. This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.
Must Have Qualifications: Hands on testing with Service Now. Automation and Service Now Certificates are required.
Preferred: Java Script, Python, or Selenium. Development experience would also be nice to have.
Responsibilities
  • Develop, document and maintain the test data, data validation, end to end testing flows.
  • Design, develop, and maintain automated test scripts using ServiceNow ATF
  • Create test cases based on functional and technical requirements.
  • Collaborate with developers, business analysts, and QA teams to validate functionality
  • Analyze test results and report defects in a timely manner
  • Participate in daily stand-ups, sprint planning, and other Agile ceremonies
  • Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
  • Develop reusable test templates for future automation initiatives
  • Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.
  • Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
  • Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
  • Conduct regression testing using ATF across ServiceNow upgrades/releases
  • Perform cross-browser testing and E2E user journey validation with external apps.
  • Test REST/SOAP integrations and external data flows.
Required Qualifications
  • 5–8+ years of QA.
  • 3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC).
  • Strong automation experience (Selenium)
  • Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
  • Hands-on with tables, ACLs, flows, update sets, APIs, business rules.
  • 3+ years validating platform UI, Service Portal, Workspace UX.
  • Strong analytical, debugging, and communication skills.
  • 2+ years’ experience with Agile/Scrum methodologies
  • Knowledge of test planning, test case creation, and defect management
  • Proficient in identifying automation opportunities within the ServiceNow ecosystem.
Preferred Qualifications
  • ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
  • CI/CD experience (GitHub/Jenkins/Azure DevOps)
  • Experience with domain-separated instances
  • Prior experience in large-scale ServiceNow implementation projects
  • Scripting experience with Python, JavaScript, etc.  

Skills

SOAP
Scrum
Selenium
Agile
Azure
Java
JavaScript
Jenkins
Python
REST

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