Quick overview
Job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Lobby Attendant, you’re not just ensuring the cleanliness and upkeep of the hotel’s public spaces – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Keep public areas spotless: Maintain cleanliness of designated areas—including all public restrooms, all team member restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash
- Delight our guests: Greet guests warmly, answer questions, and resolve service requests promptly
- Support housekeeping operations: Assist in guest room cleaning and fulfill service requests when needed
- Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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