Associate Delivery Lead

Who we’re looking for

We are looking for an Associate Delivery Lead to take on end-to-end accountability for delivery of the Backbase platform, its integrations and supporting the business change required to make it successful. You will support the project through programme implementation, establish the team, controls and delivery model needed to run and evolve the platform in BAU.

You will create clarity across outcomes, plans, dependencies, risks, commercials and decisions, while building an effective delivery environment that can move at pace without compromising quality or control.

About Us

Schroders is a global investment manager which provides active asset management, wealth management and investment solutions. We aim to provide excellent investment performance to clients through active management. We serve a diverse client base that includes pension schemes, insurance companies, sovereign wealth funds, endowments, foundations, high net worth individuals, family offices, as well as end clients through partnerships with distributors, financial advisers, and online platforms.

Established in 1804, we have around 5,500 people across 36 global locations. Schroders' success can be attributed to its diversified business model, spanning different asset classes, client types and geographies.

About Cazenove Capital

Cazenove Capital is the wealth management business of Schroders. We support private individuals, families, charities, family offices and institutions with investment management, wealth planning, banking and related services.

The opportunity in Wealth Technology

Wealth has ambitious growth objectives and is creating the future digital platform for clients and colleagues. Backbase is a core part of that change: simplifying journeys, joining up capabilities across the Wealth estate and creating a platform that can evolve as the business grows.

The immediate priority is supporting successful programme delivery across Backbase, its integrations and business adoption. The wider opportunity is to shape an enduring platform capability: a clear operating model, effective supplier relationship, reliable delivery practices and a roadmap that continues beyond implementation.

Success will mean creating a high-performing team and a well-controlled service that delivers measurable business outcomes, manages change predictably and provides a strong foundation for the future of Wealth.

The team

You will join Wealth Technology and work closely with the Product Lead, Engineering Lead, architecture, operations, control functions and business teams. You will lead delivery across internal teams and Backbase, bringing together the people and dependencies required to achieve the intended client and business outcomes.

The base

We moved into our new HQ in the City of London in 2018. We’re close to our clients, in the heart of the UK’s financial centre and we have everything we need to work flexibly.

What you'll do

• Own the integrated delivery plan for Backbase, its integrations and the associated business change, from programme implementation into BAU.

• Translate product and business priorities into clear outcomes, milestones and an achievable delivery roadmap, with transparent progress and decisions.

• Create an effective delivery environment across product, engineering, architecture, operations, business teams and suppliers, removing impediments and improving flow.

• Manage dependencies, risks, issues, assumptions and changes end to end, escalating early and driving them to resolution with clear owners.

• Lead the Backbase delivery relationship, holding the supplier to its commitments and overseeing plans, capacity, quality, milestones, commercials and performance.

• Maintain effective governance, financial control and reporting, ensuring that forecasts, delivery evidence and decision points are accurate and decision-useful.

• Partner with business stakeholders to prepare for change, secure timely decisions and drive adoption, ensuring delivery remains anchored in client and business outcomes.

• Establish the enduring operating model, team practices and continuous-improvement approach required to run and evolve Backbase as a strategic Wealth platform.

The knowledge, experience and qualifications you need

• A strong record of leading complex digital or platform delivery across multiple teams, suppliers, systems and business areas.

• Experience delivering customer-facing platforms with significant integration, data, operational and business-change dependencies; Backbase or digital banking experience is useful but not essential.

• Practical command of Agile and Lean delivery, with the judgement to adapt methods to the work rather than apply process mechanically.

• Strong supplier and commercial management experience, including delivery commitments, statements of work, financial forecasting, capacity, milestones, quality and performance.

• Ability to manage integrated plans, dependencies, risks and governance while keeping teams focused on outcomes and sustainable delivery flow.

• Credibility with senior business and technology stakeholders, with clear communication and the confidence to challenge, resolve ambiguity and secure decisions.

• Sound judgement in a regulated environment, including appropriate attention to operational readiness, resilience, security, controls and service transition.

What you’ll be like

• Outcome-led and accountable, creating clarity where delivery crosses organisational boundaries.

• Calm under pressure, able to handle competing priorities and surface difficult issues early without creating unnecessary noise.

• Commercially astute and constructive with suppliers, combining partnership with clear standards and evidence-based challenge.

• A strong team leader and facilitator who builds trust, improves collaboration and enables others to perform at their best.

• Pragmatic and improvement-minded, focused on creating a delivery capability that lasts beyond the programme.

We Recognise Potential, Whoever You Are

Our purpose is to deliver excellent investment performance to clients through active management. We believe diverse perspectives and an inclusive culture help us make better decisions and achieve better outcomes for our clients. That's why inclusion is a strategic priority for us, and we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.

We will consider flexible working arrangements for all roles and provide reasonable accommodations to support applicants and employees, including those with neurodiversity, disability, or physical and mental health needs. For more information, please visit our FAQs.