Litigation Support Specialist and Case Management Analyst

We are seeking a detail‑oriented Litigation Support Specialist and Case Management Analyst to support case‑driven and legal operational workflows while maintaining and improving a SharePoint‑based case management environment. This role blends litigation support, document and ESI management, workflow coordination, and high‑volume data entry and data quality management. The ideal candidate is equally comfortable supporting attorneys with document‑intensive case activities as they are performing precise, time‑sensitive updates to case trackers and repositories.

This position is ideal for someone who enjoys working closely with mission stakeholders, improving processes, and maintaining high accuracy in a fast‑paced, case‑driven operational and legal environment.

Key Responsibilities

· Configure and maintain SharePoint lists, libraries, views, and metadata structures supporting case operations.

· Support document repositories used for litigation and case management activities.

· Create or modify basic Power Automate workflows to streamline repetitive tasks and case processes.

· Support enhancement of Power Apps used for case intake, document tracking, or operational workflows.

· Identify workflow inefficiencies and recommend practical process improvements.

· Provide knowledge management and information management support across program activities.

· Perform daily data entry and updates to SharePoint-based case trackers to ensure accuracy and timeliness.

· Serve as litigation support analyst for multiple cases or projects, including complex or high-visibility matters.

· Review, analyze, classify, and organize legal documents and electronically stored information (ESI).

· Manage document lifecycles including intake, screening, indexing, processing, production, and archiving.

· Develop and apply document analysis and indexing procedures to ensure consistency and retrievability.

· Conduct routine audits and quality checks of case data and document repositories.

· Maintain strict data hygiene and follow all protocols for handling sensitive or protected information.

· Coordinate directly with attorneys and case teams to assess litigation support needs.

· Prepare recurring and ad hoc reports on case status, document volumes, and support activities.

Required Qualifications

· U.S. Citizenship

· Active Public Trust required to start

· Bachelor's degree and 4+ years of relevant experience.

· PMP Certification

· Experience supporting litigation, investigations, or legal case teams.

· Experience supporting case management, litigation support, or document-intensive operational environments.

· Hands-on experience with SharePoint lists, libraries, and document management.

· Demonstrated experience reviewing, organizing, and classifying large volumes of documents or ESI.

· Experience creating or modifying basic Power Automate workflows.

· Strong proficiency with Microsoft Excel for data validation and quality control.

· High attention to detail and commitment to accuracy.

· Strong written and verbal communication skills.

Preferred Qualifications

· Active Secret or Top-Secret clearance.

· Experience with records management or document control programs.

· Familiarity with Power BI or basic reporting tools.

· Experience with SharePoint backend concepts (permissions, content types, site structure).

· Familiarity with Microsoft 365 tools and workflow/process improvement.

Additional Information

· Travel: Minimal or none

· Work Location: Federal client site. Full time on-site 5 days a week.

· Opportunity to shape and modernize a mission-critical case management platform.

· Direct interaction with stakeholders and end users, ensuring your work has visible impact.

· Blend of technical engineering, problem-solving, and operational mission support.

· Growth opportunities in automation, low-code development, and business systems engineering.