Windows/VMware Technical Lead

Windows Server Infrastructure Management

• Lead administration and support of Windows Server environments (2012/2016/2019/2022)
• Ensure high availability and performance tuning of Windows environments

2. VMware Virtualization Administration

• Manage and support VMware vSphere, ESXi, vCenter
• Perform cluster management, HA, DRS, and storage optimization
• Lead VM provisioning, decommissioning, and lifecycle management
• Troubleshoot performance issues at hypervisor, VM, and storage levels

3. Patch Management & Compliance

• Own enterprise patching lifecycle for Windows OS and VMware stack
• Ensure monthly patch cycles, emergency patching, and rollback plans

4. Vulnerability Management & Security Hardening

5. Upgrades & Lifecycle Management

• OS upgrades (in-place / migration-based)
• VMware upgrades (ESXi, vCenter, tools, hardware versions)

6. Migration & Transformation Projects

• Lead infrastructure migrations such as:
• Physical to Virtual (P2V)
• Virtual to Virtual (V2V)
• On-prem to Cloud (Azure/AWS/Hybrid)

7. Automation & Infrastructure as Code

• Drive automation initiatives to reduce manual effort and errors

8. Monitoring, Performance & aIncident Management

• Perform root cause analysis (RCA) for major incidents
• Ensure adherence to SLAs, MTTR targets, and uptime goals
• Participate in on-call and escalations as L3 support

9. Documentation & Governance

• Maintain accurate documentation
• Ensure compliance with:
• ITIL processes
• Audit and regulatory requirements

Expectation from Stakeholders

• Share relevant profiles with hands-on L3 experience in the above technologies
• Candidates should be comfortable with client-facing roles and onsite engagement