Change management consultant

This is a remote position.

• Collaborate with groups such as Advancement, HR, and Finance functional stakeholders to assess training needs and develop targeted learning designs and solutions.
• Design and develop training including high-quality training materials, including quick-reference guides/cards, easy-to-use tip sheets, job aids, online learning modules, and structured curricula.
• Create short, engaging instructional videos and microlearning content to support just-in-time learning.
• Utilize training software and learning management systems (LMS) to deploy and track training initiatives.
• Deliver training in multiple formats, including in-person workshops, live virtual sessions, and self-paced online courses.
• Translate complex data governance and technical concepts into clear, digestible content tailored to diverse audiences.
• Evaluate training effectiveness through feedback, metrics, and continuous improvement practices.

• Develop and execute comprehensive communications in support of project kickoffs, implementation, testing, and rollouts aligned with project timelines and stakeholder needs.
• Design and develop brief and visual one-pagers and presentations to provide simple overviews of what is new, what is changing and what to expect in the future.
• Create and manage internal communications including announcement emails, newsletters, and targeted messaging to build awareness and drive adoption working closely with the Data GPS team.
• Develop website and intranet content updates to keep users informed of available resources, training schedules, updates, and support channels.
• Craft clear, compelling communications that address user concerns, highlight benefits, and reinforce key messages across different audiences (faculty, staff, leadership, administrative teams).
• Collaborate with communications leads and teams across the Institute to gain approval to ensure consistency in messaging, tone, and branding across all channels.
• Identify key communication milestones and create communication calendars to support sustained engagement throughout implementation and adoption phases.

Requirements

• Proven experience delivering data related and system training, preferably within higher education or a similar complex organization.
• Demonstrated ability to create instructional videos and digital learning assets using modern authoring and video tools.
• Experience with learning management system (LMS) platforms and training development software (e.g., Articulate, Captivate, Camtasia, or similar).
• Experience with Microsoft Office (Word, PowerPoint)
• Demonstrated experience developing and delivering internal communications including email campaigns, website content, and messaging strategies.
• Experience creating presentations for diverse audiences, including leadership and operational teams.
• Excellent written and verbal communication skills with the ability to simplify complex concepts.
• Strong stakeholder engagement, facilitation, and presentation skills.
• Ability to work independently, manage multiple requests and projects, and meet deadlines in a dynamic environment.

• 3-5+ years' experience supporting data governance and data platform related projects
• Background in instructional design or change management.
• Familiarity with accessibility standards and inclusive training practices.
• Experience in organizational communications, change management communications, or internal messaging.
• Knowledge of content management systems (CMS) or website platforms.
• Experience with email marketing or communications automation tools.