Head of Human Resources and Office Management

Job Description
The Human Resources Manager owns and continuously improves Frontier's human resources function, including employee relations, recruiting, compliance, performance management, and HR operations. Reporting to the Chief Administration Officer, this role partners closely with leadership to ensure HR practices are efficient, compliant, and aligned with Frontier's values and business objectives. This is a full-time, on-site position based in Sheridan, Wyoming. They enjoy building relationships while also driving projects to completion, improving processes, and creating an exceptional employee experience.
Employee Relations & HR Support

• Serve as the primary resource for employees and managers on HR-related matters
• Manage employee relations matters with confidentiality, professionalism, and sound judgment
• Guide managers through performance discussions, coaching, and documentation
• Own employee personnel files and HR recordkeeping

Recruiting & Onboarding

• Lead the full recruiting lifecycle from job posting through onboarding
• Screen applicants, coordinate interviews, and manage candidate communication
• Develop recruiting strategies that attract high-quality candidates
• Own new hire onboarding and orientation to create a positive employee experience

Performance Management

• Own Frontier's annual performance review process
• Guide managers on goal setting, performance documentation, and employee development
• Ensure completion of performance management activities across the firm

HR Operations & Compliance

• Own HR policies, procedures, and employee handbook updates
• Ensure compliance with federal, multi-state, and local employment laws
• Manage audits, reporting, and HR record retention
• Oversee required leave administration, employment notices, training, and compliance documentation

Champion employee engagement initiatives and company culture

• Develop training and professional development programs
• Strengthen employee communication and internal HR resources
• Identify opportunities to improve HR processes and employee experience

Projects & Continuous Improvement

• Lead HR projects from planning through implementation
• Design more efficient HR processes and workflows
• Create documentation and standard operating procedures for HR processes
• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 5–8 years of progressive Human Resources experience
• Strong knowledge of employment law and HR best practices
• Excellent communication, organizational, and project management skills
• Dependable and self-directed, taking ownership of the HR function, adapting to changing priorities, and continuously improving processes
• Balances empathy with accountability, building trust with employees while supporting managers
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook

SHRM-CP or PHR certification and experience with BambooHR or another HRIS system

• Experience owning performance management, recruiting, or HR process improvement initiatives

Paid Holidays

• Health, Dental, Vision, and Life Insurance
• Potential for an annual bonus