Observability Architect

We are seeking an experienced Observability Architect to lead the design, development, and implementation of enterprise-wide observability solutions. This individual will serve as a senior technical expert in Dynatrace, IBM SevOne, and ServiceNow, driving the organization's monitoring strategy and improving visibility across applications, infrastructure, and IT operations.

The ideal candidate will have extensive hands-on experience architecting and scaling enterprise observability platforms, implementing AIOps capabilities, and establishing monitoring standards and governance practices.

This role will play a critical part in a large-scale observability transformation initiative, expanding monitoring coverage from approximately 10% to 100% of the organization's applications and infrastructure.

Key Responsibilities

• Lead the architecture, design, and technical strategy for enterprise-wide observability and monitoring solutions.

• Serve as the senior technical subject matter expert for Dynatrace, IBM SevOne, and related observability technologies.

• Design and implement scalable monitoring architectures to expand application and infrastructure instrumentation across the enterprise.

• Develop observability strategies that improve application performance, system reliability, operational visibility, and incident response.

• Implement AIOps capabilities, including anomaly detection, causal analysis, intelligent automation, and AI-driven root-cause analysis.

• Oversee integrations between Dynatrace, SevOne, other monitoring platforms, and ServiceNow.

• Establish enterprise monitoring standards, telemetry governance, alert optimization practices, and operational best practices.

• Manage observability data, including logs, metrics, events, and alerts, to improve monitoring effectiveness and control costs.

• Evaluate emerging observability technologies and recommend architectural enhancements.

• Collaborate with infrastructure, application development, cloud engineering, and IT operations teams to ensure effective monitoring coverage.

• Identify opportunities to improve proactive issue detection, incident management, and operational efficiency.

• Provide technical leadership and architectural guidance to engineering teams and stakeholders.

• Support enterprise modernization and observability transformation initiatives.

Required Qualifications

• 5+ years of experience in observability engineering, enterprise monitoring architecture, or application performance monitoring.

• Strong hands-on expertise with Dynatrace, including architecture, implementation, configuration, integration, and enterprise-scale deployment.

• Experience with IBM SevOne for network performance monitoring and enterprise observability.

• Demonstrated experience designing, implementing, and scaling enterprise observability platforms.

• Strong knowledge of AIOps and advanced analytics, including Dynatrace Davis AI, anomaly detection, causal analysis, and automated root-cause analysis.

• Experience managing observability data, including logs, metrics, events, alerts, and telemetry pipelines.

• Expertise in alert optimization, telemetry governance, monitoring cost management, and cross-platform data integration.

• Experience integrating observability platforms with ServiceNow or similar enterprise IT Service Management (ITSM) solutions.

• Strong understanding of application and infrastructure instrumentation, monitoring frameworks, and enterprise technology environments.

• Previous experience as a Senior Engineer, Principal Engineer, Solutions Architect, or Enterprise Monitoring Architect.

• Ability to independently develop technical strategies, establish architectural standards, and influence enterprise technology decisions.

• Excellent communication, problem-solving, collaboration, and technical leadership skills.

Key Technical Skills

• Observability Platforms: Dynatrace, IBM SevOne

• ITSM Integration: ServiceNow

• AIOps: Dynatrace Davis AI, anomaly detection, causal analysis, intelligent automation

• Monitoring: Application Performance Monitoring (APM), infrastructure monitoring, network performance monitoring

• Observability Data: Logs, metrics, events, alerts, telemetry governance

• Architecture: Enterprise observability architecture, platform integration, scalable monitoring solutions

• Operational Optimization: Alert optimization, root-cause analysis, incident response, monitoring cost management

Ideal Candidate Profile

The ideal candidate is a hands-on Observability Architect with deep Dynatrace expertise and strong experience implementing enterprise-scale monitoring solutions. They should have a proven ability to design observability architectures, integrate multiple monitoring platforms, and leverage AI-driven capabilities to improve operational efficiency.

We are particularly interested in candidates who have led large-scale observability initiatives, established monitoring standards, and successfully expanded instrumentation coverage across complex enterprise environments.

This is a hands-on technical architecture role requiring strong engineering expertise, not solely a monitoring administration or operational support position.