Team Leader - Stoke-On-Trent

Team Leader - Stoke-On-Trent, ST6 6BE, United Kingdom

Were on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
In this role, youll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Managers away, youll step up and keep things running smoothly with confidence and care.
What youll be doing:
Youll play a key role in the day-to-day running of the storecreating great customer experiences and driving commercial success. Youll lead by example , showing what great service looks like and bringing the cardfactory Way to life. Along the way, youll help others grow while continuing to build your own skills.

With your energy and commercial know-how, youll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, youll help make sure everythings running smoothly, and the team is thriving .
What were looking for:

• Good leadership skills people want to followpositive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyones voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• Youre fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Why Join Us?
If youre ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, were all about celebrating people and that includes you. Youll be supported every step of the journey, with opportunities to grow, lead, and shine. Well back your potential, cheer on your progress, and help you grow.
Sound like a perfect fit? Apply today and lets make every day a celebration!
Theres no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once weve received enough applications.
No agencies, please.