Quick overview
Job description
SR2 REC LTD is seeking an experienced Head of Service Operations to lead our global IT service operations, ensuring delivery of critical services across regions and time zones.
The role focuses on hands-on leadership, operational governance, incident management, and continuous improvement, with strong engagement of VP and C-suite stakeholders. You will drive service performance, align with engineering and offshore teams, and standardise ITSM processes across multiple units.
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