Digital Services Technical Lead

Role Summary
This role involves leading technical initiatives within a digital services environment, focusing on modern software practices through DevSecOps methodologies. The candidate will oversee diverse teams of engineers and developers, providing strategic guidance and hands-on technical expertise to support innovative cloud and digital transformation projects. The position requires strong leadership, communication skills, and extensive experience with AWS and enterprise IT infrastructure.

Responsibilities

• Design, develop, and implement new technology solutions to meet organizational goals.
• Lead efforts to enhance the maturity of software development and continuous delivery pipelines.
• Provide technical guidance and participate in strategic initiatives involving artificial intelligence, analytics, and digital solutions.
• Assess technical and business impacts, providing clear executive-level communication on system statuses and risks.
• Respond to RFIs and develop technical proposals aligned with strategic roadmaps.
• Utilize observability and monitoring tools to troubleshoot and resolve enterprise and cloud platform issues.
• Manage communication and coordination during high-impact incidents, ensuring timely resolution.
• Establish standardized procedures for data, system, and technology integration, including AI and digital dashboards.
• Document incident responses, root cause analyses, and new standard operating procedures.
• Participate in Agile sprints to improve business processes, technologies, and team efficiency.

Qualifications

• 12+ years of experience with AWS, networking, IT security tools, databases, and cloud technologies.
• Hands-on expertise in DevSecOps, security, automation, application development, and release management.
• Practical experience with Terraform and infrastructure as code solutions.
• Strong understanding of identity and access management roles and permissions.
• Experience using AWS cloud services such as CloudWatch, OpenSearch, and security tools like Aqua and DLP.
• Proficiency with Kubernetes-based containerized applications, especially AWS EKS, and Spring Boot.
• Familiarity with GitLab CI/CD, feature flags, DORA metrics, and observability tools such as Datadog.
• Coding skills in languages such as Python, Java, C, or Ruby.
• Demonstrated ability to lead cross-functional teams and communicate complex technical issues clearly.
• Relevant education, training, certifications, or equivalent practical experience.
• This position is based in office and requires employee to work on-site.

Publishing Pay Range: $92.00 - $95.00 hourly