Business Analyst

Business Analyst

Mail Re-platforming & Transformation

Contract: 5 months initially

Location: Remote 1st - fortnightly meet

Rate: £450 per day - inside

Sector: Logistics / Mail / Warehousing

We're looking for an experienced Business Analyst to join a major mail re-platforming and transformation programme following a large-scale merger.

Working closely with operational, technology and programme stakeholders, you'll help define how mail operations, processes and supporting systems transition onto the new platform. This is a hands-on delivery role requiring someone who can move comfortably between detailed business analysis, operational change and workstream coordination.

Key responsibilities:

• Map current-state mail and operational processes across the merged organisations
• Design future-state processes and identify gaps, dependencies and operational impacts
• Gather, document and manage business, system and operational requirements
• Facilitate workshops with operational teams, technology teams and senior stakeholders
• Support the re-platforming and migration of mail services and associated processes
• Translate complex operational requirements into clear deliverables for technical teams
• Support testing, business readiness, cutover and implementation activities
• Coordinate smaller workstreams and maintain delivery plans, risks, issues and dependencies
• Ensure new processes are fully documented and embedded across the operation

We're looking for someone with:

• Strong experience as a Business Analyst within complex transformation programmes
• Previous experience within logistics, warehousing, mail, parcel delivery or supply chain environments
• Experience of platform migrations, system implementations or re-platforming programmes
• Excellent process-mapping, requirements-gathering and gap-analysis skills
• Experience working across both technology and operational teams
• Strong stakeholder management and workshop facilitation skills
• An understanding of business readiness, testing, cutover and operational implementation
• The confidence to take ownership and drive a workstream forward when required
• Experience supporting merger, integration or organisational change programmes would be highly beneficial

This would suit a pragmatic and delivery-focused Business Analyst who understands that successful transformation is about more than producing documentation- it's about helping operational teams move successfully from the current environment into a new way of working.

Immediate start