Head Of People

Brick-and-mortar retail isn’t dying — it’s transforming. As the digital and physical worlds merge into one unified purchasing layer, Revi is building the operating system that powers the modern in-store consumer experience. Supported by top Silicon Valley investors, we’re creating a future where every physical transaction becomes personalized, intelligent, and connected.

Revi is scaling fast, building AI-driven products, and rapidly expanding our teams. The People function is central to building the clarity, accountability, and high-performance culture required for our next stage of growth.

Revi is entering a new growth phase — one that requires elevated performance expectations, structured systems, and a deeply embedded AI-first mindset. We are building world-class processes across hiring, onboarding, performance management, and culture.

The Head of People will architect the system that shapes how we hire, develop, retain, and scale talent. You will partner closely with the VP of Operations, support the CEO’s strategic direction, and build the frameworks that keep the entire company aligned to mission, KPIs, and execution.

This is a builder role — perfect for someone who thrives in fast-paced environments, understands the complexity of early-stage scaling, and wants to leave a lasting imprint on Revi’s culture and operating system.

As Revi’s Head of People, you will own People Operations, Talent Acquisition, Onboarding, Training, Performance Management, Culture, and Employee Experience. You’ll bring structure and clarity to a hyper-growth environment, ensuring every employee understands their mission, KPIs, and path to success.

You will champion an AI-first approach, infusing automation, AI agents, and intelligent workflows into everything the People team delivers.

This role reports directly to the VP of Operations.

Integrate AI tools into hiring, onboarding, performance reviews, and people ops systems.

Deploy AI agents to streamline scheduling, candidate screening, training support, and employee FAQs.

Partner with Revi’s AI/product teams to bring internal Jarvis-style tools into People workflows.

Build a high-efficiency, structured hiring engine that supports rapid scaling.

Implement competency frameworks, scorecards, and structured interview processes.

Ensure every hire aligns with Revi’s mission, H.I.E. values, and performance standards.

Partner with leaders to forecast hiring needs and maintain exceptional talent quality.

Strengthen Revi’s culture of Heart, Impact, Excellence through systems, rituals, and expectations.

Design company-wide engagement programs, off-sites, and recognition initiatives.

Reinforce accountability and clarity across all teams.

Build an AI-powered onboarding engine that ensures new hires gain velocity fast.

Implement structured 90-day plans by role, with clear milestones and verification steps.

Ensure alignment between training, operational needs, and department expectations.

Implement a monthly performance review system with clear KPIs, transparent scoring, and actionable feedback.

Use AI dashboards to monitor talent performance, capacity, engagement, and risk.

Coach managers to lead with clarity, accountability, and effective feedback.

Oversee HRIS, benefits, compliance, employee relations, compensation frameworks, and handbook updates.

Build scalable processes that support rapid company growth.

Ensure Revi’s people operations run smoothly, accurately, and proactively.

Work closely with the VP of Operations and CEO on org planning, team structure, and staffing strategy.

Create career ladders, leveling frameworks, and growth pathways across departments.

Ensure every employee has clarity on their role, expectations, and KPIs.

6+ years of HR, People Ops, Talent, or Organizational Development experience

3+ years in a leadership role, ideally at a scaling startup

Experience building and owning structured hiring, onboarding, and performance systems

Strong EQ with a firm backbone — able to coach managers and influence executives

Proven ability to bring clarity, structure, and accountability to a fast-paced environment

Strong communicator with experience handling sensitive and confidential matters

Comfort using AI tools, automation, and analytics to optimize people operations

Experience with HRIS/ATS systems (Lever, Bamboo/Gusto, Notion, Asana, etc.)

Strong alignment with Revi’s values: Heart, Impact, Excellence

❤️ Heart – Passion, generosity, and people-first mindset

🔨 Impact – Innovation, resilience, ownership, and execution

🏆 Excellence – Integrity, quality, high standards, and supreme service

Competitive salary + bonus

Equity package

Full medical, dental, vision

Flexible PTO + paid holidays

Professional development budget

Off-sites, team events, volunteer opportunities

401(k)