Network & Hosting Infrastructure Specialist

Network & Hosting Infrastructure Specialist

We are looking for a Network & Hosting Infrastructure Specialist with strong experience in enterprise network and server infrastructure, credential management, connectivity troubleshooting, and infrastructure discovery.
Key Responsibilities:

Troubleshoot credential, authentication, and connectivity issues across network devices and servers
Support infrastructure discovery and asset scanning to ensure complete scanning coverage
Troubleshoot routers, switches, firewalls, load balancers, Windows/Linux servers, and virtualization platforms
Manage and validate infrastructure credentials and access policies
Support ServiceNow Service Graph Connector configurations and data flow
Manage discovery schedules around infrastructure maintenance windows
Document credential management processes, infrastructure issues, and troubleshooting procedures
Provide SME support for network topology, device configurations, and server environments
Required Skills:

Strong enterprise network infrastructure experience routers, switches, firewalls, load balancers
Windows Server and Linux/Unix administration
VMware and/or Hyper-V experience
Hands-on experience with infrastructure credentials and authentication
Strong knowledge of SNMP v1/v2c/v3, SSH, Telnet, WMI, WinRM, and NetBIOS
Experience troubleshooting enterprise connectivity and authentication issues
Understanding of IP addressing, network segmentation, and firewall rules
Experience with infrastructure discovery or asset-scanning tools
Familiarity with CMDB and Configuration Item (CI) concepts
PowerShell and/or Python scripting skills
ITIL-aligned process experience
CompTIA Network+ or equivalent certification preferred

Nice to Have

ServiceNow ITOM Visibility / Discovery experience
ServiceNow Service Graph Connector experience
Experience supporting large, complex, heterogeneous enterprise environments