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Operations & Project Management
HS
Senior Business Operations Analyst / Enterprise Services Specialist
Why This Role Stands Out
This hybrid role at Hadiamondstar Software Solutions LLC offers a fantastic opportunity to leverage your extensive experience in business operations and enterprise services to drive significant impact within a reputable company. If you excel in managing complex processes like RFP/RFQ, quoting, and contract lifecycle, and enjoy collaborating with global teams, you'll thrive in this position that promises valuable skills development and career advancement. Apply today to explore this exciting prospect!
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
2 days ago
Job Description
Required Qualifications
8+ years of experience in business operations, enterprise services, commercial operations, or related functions.
Strong experience with RFP/RFQ management, enterprise quoting, pricing, and contract administration.
Hands-on experience with Quote-to-Cash and contract lifecycle processes.
Experience supporting large enterprise or Fortune 500 customers.
Strong understanding of reverse logistics, asset management, or supply-chain operations.
Experience working with cross-functional and global teams.
Strong analytical, problem-solving, and communication skills.
Demonstrated ability to manage high-volume operational activities while maintaining accuracy.
Experience with ERP/CRM systems and business applications such as Oracle EBS, ERP/SCM, CX, Cloud Fusion, Siebel, SAP, or similar platforms.
Preferred Qualifications
Experience in technology, enterprise hardware/services, or IT services organizations.
Experience managing multi-year customer programs and service contracts.
Experience with reverse logistics and contractual asset recovery.
Experience supporting complex multi-vendor enterprise engagements.
Experience with process transformation, system implementations, and organizational integrations.
Key Performance Areas
Revenue growth and revenue recovery
Quote and RFP/RFQ accuracy
Contract compliance
Asset-return compliance
Customer retention and satisfaction
Operational efficiency
SLA adherence
Invoice accuracy and collections support
KPI reporting and forecasting
Process standardization and transformation
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