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Dealer Trainee - Part Time (Tropicana Atlantic City)

Caesars EntertainmentAtlantic City🇺🇸United States

Quick overview

SeniorityEntry Level
Employment typePart Time
Work modeOn Site
LocationAtlantic City, United States
Internal Controls

Job description

•    Delivers great customer service by learning core games offered by the property in a friendly and helpful manner with an upbeat/positive attitude.
•    Support and always maintain property courtesy guidelines.
•    Perform other duties as assigned.
•    Presents oneself in a polished, professional, and service-minded way and encourages others to do the same.

Starting rate: $20.00/hr

•    Learn how to demonstrates an effective working knowledge of dealing policies and gaming procedures
•    Learn how to deal games in accordance with internal controls and the New Jersey Division of Gaming regulations and company policy.
•    Able to learn applicable departmental dealer efficiency metrics.
•    Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
•    Responsible for learning the protection and control of the game.
•    Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.

•    Excellent customer service skills are essential
•    Must be able to perform basic math quickly
•    Must be able to get along with co-workers and work as a team
•    Must present a well-groomed appearance
•    Well-developed interpersonal skills
•    Must enjoy entertaining and communicating with the public
•    Must be able to pass a math test and customer service focused panel before being accepted to this training program.
•    Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed.
•    Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions.

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