Deli Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Deli Manager Position Purpose

The Deli Manager is responsible for leading all aspects of the Deli Department, including food quality, customer service, merchandising, food safety, inventory management, labor planning, and associate development. This position ensures the department consistently delivers fresh, high-quality products while providing an exceptional customer experience. The Deli Manager is accountable for achieving sales, profit, labor, and operational goals while maintaining compliance with all food safety and sanitation standards.

Key Responsibilities Operations & Merchandising

• Direct daily operations of the Deli Department to ensure product quality, freshness, and availability.
• Maintain attractive, fully stocked service cases, displays, and self-service areas.
• Execute merchandising plans, promotional programs, and seasonal sales initiatives.
• Monitor inventory levels and order products to meet customer demand while minimizing shrink.
• Ensure accurate pricing, signage, and product labeling.
• Maintain department organization, cleanliness, and presentation standards.

Food Quality & Production

• Oversee food preparation, cooking, packaging, and merchandising activities.
• Ensure all products meet company quality, freshness, and presentation standards.
• Monitor production levels to support sales while minimizing waste.
• Verify proper product rotation, dating, storage, and handling procedures.
• Maintain consistency in product quality and service execution.

Customer Service

• Deliver exceptional customer service and foster a customer-focused culture.
• Assist customers with product selections, special orders, catering requests, and meal solutions.
• Resolve customer concerns professionally and promptly.
• Promote department products through sampling, suggestive selling, and product knowledge.
• Create a welcoming and engaging shopping experience.

Leadership & Team Development

• Recruit, train, coach, and develop Deli Department associates.
• Create schedules that support customer demand and labor objectives.
• Provide ongoing performance feedback, recognition, and development opportunities.
• Foster teamwork, accountability, and operational excellence.
• Ensure associates understand and follow department procedures and company expectations.

Financial Performance

• Monitor department sales, gross profit, labor, shrink, and operating expenses.
• Develop action plans to achieve financial and operational goals.
• Manage inventory investment through effective ordering and production planning.
• Analyze department performance reports and identify opportunities for improvement.
• Drive sales growth through merchandising, customer engagement, and operational execution.

Food Safety & Compliance

• Ensure compliance with all food safety regulations, health department standards, and company policies.
• Maintain sanitation practices and cleaning schedules throughout the department.
• Ensure proper temperature controls, product dating, and food handling procedures.
• Conduct department inspections and address compliance concerns promptly.
• Monitor safe operation of department equipment and tools.

Safety & Loss Prevention

• Promote workplace safety and safe food preparation practices.
• Ensure associates follow safe operating procedures for slicers, ovens, fryers, and other equipment.
• Support inventory control and shrink reduction initiatives.
• Maintain a safe environment for customers and associates.
• Follow all company security and loss prevention procedures.

Qualifications

• High school diploma or equivalent required.
• Previous deli, food service, restaurant, or grocery retail experience required.
• Supervisory or management experience preferred.
• Food safety certification or ability to obtain certification as required.
• Strong leadership, organizational, and communication skills.
• Excellent customer service abilities.
• Ability to work flexible schedules, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds regularly.
• Frequent bending, reaching, stooping, kneeling, and twisting.
• Ability to work around hot surfaces, refrigerated environments, and food preparation equipment.
• Ability to safely operate department equipment and tools.

Knowledge, Skills, & Abilities

• Food preparation and production management.
• Food safety, sanitation, and regulatory compliance.
• Inventory management and ordering processes.
• Merchandising and promotional execution.
• Labor planning and workforce development.
• Customer service and sales growth strategies.
• Team leadership and associate development.
• Financial analysis and department performance management.

Success Measures

• Achievement of sales and gross profit goals.
• Food quality, freshness, and presentation standards.
• Labor productivity and scheduling effectiveness.
• Shrink reduction and inventory control performance.
• Customer satisfaction and service results.
• Food safety and sanitation compliance.
• Associate engagement, development, and retention.
• Successful execution of merchandising and promotional programs.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values