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ServiceNow Technical Architect - Source-to-Pay & Contract Management

The Brixton GroupChicago, IL🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeRemote
LocationChicago, IL, United States
SourcingMicrosoft WordERPProcurementServiceNowTriageGenerative AIRESTSOAPJavaScript

Job description

Duration: 6+ months
Location: 100% REMOTE
This role combines enterprise architecture leadership with advanced ServiceNow development, focusing on Source-to-Pay (S2P) Operations and Contract Management Pro (CM Pro). The ideal candidate will drive platform modernization, workflow transformation, system integrations, and artificial intelligence (AI)-enabled capabilities using the sn_spend_clm framework and Now Assist.
Required Skills:
  • Hands-on experience with ServiceNow Contract Management Pro (CM Pro) architecture and implementation.
  • Experience implementing ServiceNow Source-to-Pay (S2P) solutions.
  • Strong JavaScript development experience within the ServiceNow platform.
Responsibilities:
  • Enterprise Architecture: Design scalable ServiceNow solutions aligned with enterprise architecture standards, security requirements, and business objectives.
  • Source-to-Pay & Contract Management: Architect and implement end-to-end workflows supporting Procurement, Legal, Source-to-Pay, and Contract Lifecycle Management (CLM).
  • Platform Governance: Establish architecture standards, development guidelines, code quality practices, instance management, upgrade strategies, and technical debt controls.
  • Now Assist & AI: Design and implement Now Assist GenAI capabilities for contract summarization, clause reviews, and intelligent sourcing request triage.
  • ServiceNow Development: Develop custom applications, widgets, Flow Designer workflows, Business Rules, and Script Includes using JavaScript.
  • Workspace Configuration: Customize Source-to-Pay Workspace and Contract Management Pro experiences using Next Experience UI Builder.
  • System Integrations: Build and maintain integrations using Integration Hub, REST/SOAP APIs, Microsoft Word Add-in capabilities, ERP platforms, and e-signature solutions.
  • Performance Optimization: Troubleshoot platform issues, optimize scripts, and tune database queries to improve system performance.
  • Technical Leadership: Advise business stakeholders on ServiceNow capabilities, architecture decisions, solution scope, and licensing considerations.
  • Code Reviews & Mentorship: Lead technical reviews and mentor ServiceNow developers and administrators.

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