Director, Business Development

The Director of Business Development will serve as a key leader in expanding The Christ Hospital’s direct-to-employer initiatives, building strategic relationships with employers, brokers, and other third-party administrators (TPA’s) and national partners to improve access, quality, and affordability of care. The position is responsible for developing and implementing business development strategies that attract employers to The Christ Hospital’s nationally recognized clinical excellence. Working collaboratively across the organization, the Director will drive revenue growth, strengthen employer engagement, and provide strategic insight to leadership on emerging market opportunities and employer healthcare trends.

Provide leadership, coaching, and professional development for business development team members while fostering a culture of accountability, collaboration, and continuous improvement. Develop and implement onboarding, training, and education programs for employees and business partners to strengthen market knowledge, sales effectiveness, and organizational capabilities.

Drive growth and market expansion through employer-sponsored healthcare solutions, including clinical bundle offerings, direct-to-employer contracts, narrow network arrangements, and other value-based partnership opportunities.

Develop and manage strategic distribution channel partnerships, including third-party administrators (TPAs), benefits brokers, consultants, affinity organizations, and employer groups.

Partner with executive leadership to design, implement, and continuously improve business processes, operating procedures, performance metrics, and cross-functional workflows that support scalable growth, operational efficiency, and an exceptional customer experience.

Establish and maintain standardized business practices through the application of industry best practices, process improvement methodologies, and performance management frameworks.

Monitor business activities and policies to ensure compliance with applicable federal and state regulations, organizational policies, and contractual requirements.

Build and maintain trusted relationships with internal stakeholders, executive leaders, employers, brokers, consultants, payers, TPAs, and other key business partners.

Support enterprise-wide strategic initiatives and contribute to the achievement of organizational growth, population health, and market expansion objectives.

Achieve established performance goals related to business growth, client acquisition and retention, revenue and profitability, sales compliance, customer satisfaction, and resolution of customer concerns and grievances.

KNOWLEDGE AND SKILLS:

Comprehensive knowledge of the healthcare industry, including provider organizations, health systems, population health, value-based care, employer-sponsored health plans, and commercial payor dynamics.

Demonstrated expertise in business development, sales strategy, and relationship management, with a proven ability to identify, cultivate, negotiate, and close complex healthcare partnerships.

Strong understanding of direct-to-employer healthcare models, including Centers of Excellence, bundled payment arrangements, narrow networks, onsite/near-site clinic strategies, and employer health and wellness initiatives.

Experience developing and managing relationships with employee benefits consultants, brokers, (TPAs), and employer decision-makers to drive market growth and strategic partnerships.

Knowledge of commercial payor contracting, network strategy, reimbursement models and methodologies, healthcare financing, with the ability to align provider solutions with employer and payor objectives and return-on-investment methodologies used to support employer and payor value propositions.

Proven ability to assess market opportunities, develop strategic growth plans, and execute sales initiatives that drive revenue, membership growth, and market share expansion.

Strong consultative selling skills with the ability to communicate complex healthcare solutions and value propositions to executive-level stakeholders, including C-suite leaders, human resource executives, producers, benefits leaders, and healthcare purchasers.

Exceptional interpersonal, presentation, negotiation, and influencing skills with the ability to build credibility and trust across diverse internal and external stakeholders.

Ability to collaborate effectively with clinical, operational, finance, contracting, population health, and marketing teams to develop and implement integrated growth strategies.

Demonstrated leadership capabilities, including strategic planning, project management, and the ability to manage multiple priorities in a dynamic and rapidly evolving healthcare environment.

Excellent written and verbal communication skills with the ability to prepare executive-level presentations, business proposals, and partnership agreements. Proficiency in CRM platforms, Microsoft Office applications, and sales performance reporting tools.

EDUCATION: Bachelor’s degree required.

YEARS OF EXPERIENCE: 10+ of healthcare experience in developing and executing marketing strategies for a growing company required.

LICENSES REGISTRATIONS &/or CERTIFICATIONS:

Ohio Accident & Health Insurance Agent or Ohio Life, Accident & Health Insurance Agent license preferred.