HR Coordinator

Job Title: HR Coordinator
Location: Richmond, VA 23238 – Hybrid
Duration: 12 Months Contract with Possible Extension

Job Description:

We are seeking an HR Coordinator to support Leave Management and HR operations. The ideal candidate will be responsible for maintaining accurate employee records, processing HR transactions, responding to associate inquiries, and ensuring timely completion of HR-related requests.

Responsibilities:

• Support day-to-day Leave Management activities and maintain accurate leave records.
• Enter and update HR transactions and employee information in HR systems.
• Manage a high volume of cases and requests while meeting established SLAs.
• Communicate with employees regarding leave policies, benefits, and pay-related questions.
• Review and maintain documentation across HR systems.
• Perform audits, testing, reporting, and data validation to ensure accuracy and compliance.
• Identify opportunities for process improvements and support initiatives that improve efficiency and employee experience.
• Partner with external HR vendors and internal HR teams on requests and escalations.

Basic Qualifications:

• High School Diploma, GED, equivalent, or military experience.
• At least 1 year of experience in HR, Payroll, Benefits, Accounting, or Leave Management.
• Strong verbal and written communication skills.
• Strong problem-solving and customer service skills.
• Proficiency with Google Suite/Google Workspace.
• Strong attention to detail and data-entry skills.

Preferred Qualifications:

• Associate degree or professional certification.
• 1+ year of experience with Workday.
• Experience with case management systems.
• Familiarity with leave and benefit programs, including FMLA, STD, or LTD.