Sr ServiceNow SPM Architect / Lead Developer - Remote

Info Dinamica IncAK🇺🇸United StatesPosted Oct 12, 2026

Quick Overview

Seniority

Mid Senior

Work mode

Remote

Location

AK, United States

Posted

Yesterday

SOAPAgileJavaScriptOKRREST

Sr ServiceNow SPM Architect / Lead Developer

Remote
Job Type: Contract

Position Summary:

We are seeking an experienced Sr ServiceNow SPM Architect / Lead Developer with extensive expertise in the Strategic Portfolio Management (SPM) suite and strong end-to-end ServiceNow platform knowledge. The ideal candidate will lead the design, implementation, and optimisation of enterprise portfolio, demand, project, program, resource, investment, and agile management solutions while driving AI-powered innovations across the ServiceNow ecosystem.
The candidate should possess a strong architectural mindset, deep platform configuration and development skills, and hands-on experience implementing scalable enterprise solutions using ServiceNow AI capabilities, intelligent automation, and modern platform best practices.

Key Responsibilities:

Strategic Portfolio Management (SPM) Service Now

Lead and implement ServiceNow SPM solutions across:
- Demand Management
- Project Portfolio Management (PPM)
- Program Management
- Agile Development
- Resource Management
- Financial Planning
- Investment Funding
- Strategic Planning Workspace
- Objectives & Key Results (OKR)
- Enterprise Portfolio Management
- Capacity Planning
- Roadmap Planning
Design governance processes for portfolio selection, prioritisation, and funding.
Configure portfolio hierarchy, investment planning, strategic themes, and business objectives.
Implement resource allocation, forecasting, capacity management, and utilisation dashboards.
Build executive reporting and portfolio analytics using Performance Analytics and Workspace experiences.
Define portfolio KPIs and enterprise metrics.

AI & Intelligent Automation

Drive adoption of ServiceNow AI capabilities including:
Identify opportunities for AI-based automation in:
- Demand Intake
- Project Risk Analysis
- Capacity Forecasting
- Resource Optimisation
- Executive Reporting
- Project Summarisation
- Knowledge Generation
Partner with business stakeholders to define AI use cases and measurable outcomes.
Ensure responsible AI governance, security, compliance, and human-in-the-loop validation.

Required Qualifications Experience:

8+ years of ServiceNow platform experience.
5+ years of hands-on ServiceNow SPM implementation experience.
Experience leading enterprise-scale ServiceNow transformation programmes.
Experience integrating ServiceNow with ERP, HR, Finance, DevOps, and Agile tools.

Technical Skills:

ServiceNow SPM

ServiceNow Platform

Development

Preferred Certifications:

AI Persona Expectations

The successful candidate should demonstrate the ability to act as an AI-Enabled ServiceNow Transformation Leader:

Utilises AI to accelerate solution design and delivery.
Designs AI-powered employee and customer experiences.
Leverages Agentic AI to automate business workflows.
Uses AI-assisted SDLC practices for requirement generation, code review, testing, and documentation.
Develops AI copilots and digital workforce solutions on the ServiceNow platform.
Promotes responsible AI practices with governance, security, and compliance controls.
Translates business problems into AI-driven platform solutions with measurable ROI.