Data Center Infrastructure Technician

Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS's global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You'll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS's customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale.

Responsibilities

• Install, configure, and decommission server and network hardware in AWS data centers
• Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment
• Execute preventive maintenance, health checks, and hardware lifecycle tasks
• Manage rack layout, structured cabling, and cable labeling to AWS standards
• Monitor systems, respond to alerts, and resolve incidents to minimize downtime
• Follow security, safety, and change-management procedures and documentation
• Track assets, inventory, and work in ticketing and documentation systems
• Collaborate with engineering and operations teams to resolve complex issues
• Support on-call rotations and shift work to ensure 24/7 coverage
• Contribute to continuous improvement of data center processes and standards

Required Skills

• Data center operations
• Server hardware installation
• Linux/Windows administration
• Network troubleshooting
• Cabling and rack management
• Monitoring and incident response
• Hardware diagnostics and repair
• Change management procedures
• Inventory and asset tracking
• Documentation and ticketing systems