Quick overview
Job description
Position Overview
The Sales Support Representative plays a vital role in supporting both administrative and sales functions. This position involves assisting the sales team with day-to-day operations, managing customer communications, generating quotes, processing orders, and helping drive new business through outbound efforts. The ideal candidate is detail-oriented, organized, and proactive, with strong interpersonal skills and a customer-first mindset.
Key Responsibilities
- Make outbound sales calls to prospective customers to generate new business and identify sales opportunities.
- Respond to inbound inquiries and provide accurate product information, including features, benefits, and pricing.
- Proactively engage with leads, close deals, and convert prospects into sales.
- Prepare and email invoices, arrange payments and deliveries, and complete all related documentation.
- Generate accurate quotes and follow up on customer requests to ensure satisfaction.
- Register and license purchased and sold units; manage warranty registrations.
- Track inventory of truck bodies and chassis; set up and manage purchase orders.
- Request vendor invoices and assist with accounts payable as needed.
- Submit invoices for sales commissions.
- Work with finance companies to collect customer payments.
- Coordinate Certificates of Insurance with insurance agents.
- Arrange shipments using FedEx, UPS, Freight Quotes, or other carriers.
- Maintain daily production updates for each job.
- Collaborate with the operations and logistics teams to ensure timely and accurate deliveries.
- Work closely with the sales team to meet or exceed sales targets and performance metrics.
- Track customer interactions and manage sales activity using CRM software.
- Address and resolve customer issues related to products, pricing, and delivery timelines.
- Stay informed on industry trends, product updates, and competitor activity to effectively position Curry Supply's products.
- Support adherence to internal policies, safety standards, and risk management practices.
- Perform other duties as assigned by the Director of Marketing or department leadership.
Qualifications
- Proven inside sales or customer service experience, ideally within the equipment manufacturing or related technical industry.
- Strong communication, negotiation, and relationship-building skills.
- Ability to drive direct sales through outbound calling, lead qualification, and closing techniques.
- Proficient in CRM systems and Microsoft Office Suite (Excel, Outlook, Word).
- Familiarity with equipment manufacturing products and terminology is a strong plus.
- Highly organized with strong multitasking and prioritization skills.
- Goal-oriented and self-motivated, with a track record of achieving or exceeding sales goals.
- Ability to collaborate effectively across multiple departments in a fast-paced environment.
- Standard business hours apply
Compensation details: 19-25 Yearly Salary
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