L2/ L3 Application Support(Only Indepedent and local candidates)

Responsibilities

• Implement pre-release and post-deployment validation and verification processes.
• Integrate application deployments with tools such as Rundeck and Azure DevOps.
• Develop and maintain application control solutions, including start, stop, and restart scripts.
• Integrate applications with monitoring and observability platforms such as OpsRamp, Grafana, and Splunk.
• Support annual Disaster Recovery and Business Continuity Planning testing.
• Provision and configure new servers and application environments.
• Support user authentication and authorization processes and workflows.
• Configure authentication mechanisms, service accounts, and related access controls.
• Track and resolve production incidents, problem tickets, and follow-up actions.
• Troubleshoot trading and market data production issues, including Level 3 support.
• Recommend and implement infrastructure, automation, and operational improvements.
• Develop and maintain scripts and tooling to improve system reliability and operational efficiency.
• Collaborate with cross-functional teams to support regulatory, trading, and operational priorities.

Required Skills and Experience

• Working knowledge of relational databases and SQL, including:
  • Tables, views, and indexes
  • Querying and modifying data
  • Query performance analysis and optimization
• Experience with job scheduling and automation tools such as Tidal, AutoSys, or Control-M.
• A methodical approach to problem-solving, incident response, and root-cause analysis.
• Ability to define, document, and maintain operational procedures and runbooks.
• Familiarity with release packaging and deployment tools such as Rundeck and Ansible.
• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.