Finnish Speaking Solutions Consultant - Work In Sofia, Bulgaria

Finnish Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations across the European landscape. We pride ourselves on our bespoke approach to talent acquisition within the customer support services industry, ensuring both our clients and candidates achieve long-term professional success.

Job Overview

We are currently seeking a motivated professional for a Finnish Speaking Solutions Consultant position in Bulgaria. This role is ideal for individuals looking to advance their career in the customer support services industry while enjoying a vibrant expatriate lifestyle in a dynamic European capital.

Key Responsibilities

• Act as a primary point of contact for Finnish-speaking clients, ensuring excellence in all customer support services interactions.
• Identify, analyze, and resolve complex issues through a solutions-oriented approach tailored to specific customer needs.
• Maintain high levels of customer satisfaction by providing clear, concise, and professional communication in Finnish.
• Collaborate with cross-functional departments to enhance service delivery within the customer support services sector.
• Utilize internal CRM systems to document inquiries, track progress, and ensure timely resolution of all service tickets.
• Participate in ongoing training to stay updated on product developments and best practices for the Finnish Speaking Solutions Consultant position in Bulgaria.
• Contribute to team goals and KPIs to qualify for monthly performance incentives.

• Native or fluent Finnish (spoken and written).
• Valid EU passport (mandatory).
• Proven track record of excellence in the customer support services industry or a related client-facing field.
• Strong problem-solving skills and the ability to work effectively in an on-site office environment.
• Exceptional verbal and written communication skills in both Finnish and English.
• A proactive mindset suitable for international Finnish-speaking jobs and a desire to relocate to Sofia.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Sofia, the heart of Bulgaria, offers a unique blend of historical richness and modern urban energy. With a comfortable climate and an incredibly welcoming culture, professionals seeking jobs in Bulgaria will find an environment that perfectly balances a thriving career in customer support services with a relaxed, enjoyable personal life.

The cost of living in Bulgaria remains highly attractive, allowing for an excellent quality of life. From bustling city cafes to scenic mountain landscapes nearby, living in Bulgaria provides a fantastic backdrop for your next career chapter. Explore our various Finnish-speaking jobs in this beautiful region and discover why so many professionals choose to build their future here.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a thriving European hub, we invite you to apply now for this Finnish Speaking Solutions Consultant position in Bulgaria. We look forward to reviewing your application and discussing your future with Mercier Consultancy Group.