Quick overview
Job description
Provide outstanding, personalized guest service while delivering high-quality nail care services in a professional salon and spa environment. Perform a variety of nail treatments, recommend services tailored to guest needs, and promote salon offerings while ensuring an exceptional guest experience.
- Deliver exceptional personalized service while maintaining a positive, professional, and helpful attitude with guests and team members.
- Perform professional nail services, including manicures, pedicures, express services, French tips, gel polish applications, and acrylic/gel nail enhancements.
- Engage guests in a friendly and professional manner to enhance their overall experience.
- Participate in ongoing training and educational workshops to support skill development and service excellence.
- Maintain knowledge of all Salon & Spa services and clearly explain treatments, benefits, and recommendations to guests.
- Recommend customized nail services and promote additional treatments when appropriate.
- Demonstrate professionalism, respect, and sensitivity to the needs of guests and team members.
- Efficiently perform express manicure and pedicure services within established service standards.
- Provide accurate information regarding salon services, treatments, concepts, and pricing.
- Address guest questions and concerns with professionalism and courtesy.
- Respond promptly and appropriately to guest requests.
- Maintain a commitment to continuing education and professional development.
- Perform other duties as assigned by management.
- Ability to lift up to 25 pounds.
- Ability to stand for extended periods, up to 9 hours per shift.
- Ability to perform frequent grasping, writing, walking, sitting, and repetitive motions.
- Ability to effectively hear, communicate, and maintain visual acuity required for service delivery.
- Warm, enthusiastic, and professional demeanor with excellent guest service and interpersonal skills.
- Flexible schedule availability.
- Proficiency in manicures, pedicures, acrylic/gel nail applications, gel polish services, express services, nail repairs, and fills.
ADDITIONAL REQUIREMENTS:
- Current Nevada Nail Technician License required.
- Minimum two years of experience in a high-end, luxury, or resort-style salon or spa.
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