Branding & Sales Assistant- Immediate Start

We're known for quality craftsmanship, reliable service, and a commitment to creating exceptional customer experiences. As part of the
Neighborly® family
, Portland Glass connects customers with skilled professionals who repair, maintain, and enhance homes and businesses. Together, we're helping shape the future of the home services industry while creating opportunities for our team members to grow, develop their skills, and make a difference in their communities. At Portland Glass, you're not just selling a product—you're helping customers bring their vision to life.

As a
Sales Specialist
, you'll be the trusted resource customers turn to when creating or upgrading their bathroom spaces. You'll combine sales, product knowledge, customer service, and project coordination to help customers find the perfect solution from start to finish. Building customer relationships and providing a professional, personalized experience from the initial inquiry through project completion. Following up on quotes and opportunities in a timely manner to help turn customer interest into completed projects.

Selling and educating customers on shower door products, styles, materials, hardware, and installation options. Guiding customers through their options and providing knowledgeable recommendations based on their needs, preferences, and budget. Preparing and placing product orders and ensuring materials are available when needed. Coordinating with vendors to source materials, confirm availability, resolve issues, and issue purchase orders. Working closely with installation teams and office staff to keep projects organized and moving forward.

Reviewing project details and identifying changes or potential issues before they impact the customer or installation team. Communicating project updates, changes, and expectations clearly with customers and internal teams. Maintaining accurate quotes, orders, customer information, and project details. Providing exceptional customer service while representing the Portland Glass brand with professionalism and enthusiasm.

Strong customer service and relationship-building skills.
~ Ability to manage multiple projects and priorities.
~ Comfortable using computers, office phones, and other technology.
~ Ability to communicate effectively with customers, vendors, and installation teams.
~ Ability to follow company safety policies and procedures, including the use of required personal protective equipment.
~1+ year of customer service experience required.
~ High school diploma or GED.
2–3 years of sales experience.
~ Experience working with vendors, purchase orders, quotes, or project coordination.

Schedule

Monday–Friday, 40 hours per week. Overtime opportunities available. Medical
~ Dental
~ Employer-paid life insurance
~ Paid holidays
~ Employee Assistance Program
Financial Benefits
Semi-annual bonus opportunities
Associate Equity Program
Employee Referral Bonus Program
The Associate should be able to stand, sit in an office space, lift 75lbs on occasion, communicate, lift computer equipment, supplies, and materials, and use office equipment and computers. The Associate is exposed to typical office working conditions, as well as conditions in a workshop environment.

The Associate must be able to lift and climb ladders, handle glass and related materials, and carry all needed equipment to perform measurements and design assessments. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform essential job functions.

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law.