Business/Product Analyst

• Gather, analyze, and document business and functional requirements.

• Collaborate with business stakeholders, Product Owners, and development teams to define product roadmaps and priorities.

• Create and maintain user stories, acceptance criteria, and product backlog in Agile environments.

• Conduct stakeholder interviews, workshops, and requirement elicitation sessions.

• Analyze business processes and recommend process improvements.

• Translate business needs into functional specifications and technical requirements.

• Work closely with UX/UI designers to define user journeys and product enhancements.

• Support sprint planning, backlog grooming, UAT, and release planning.

• Perform gap analysis, impact analysis, and root cause analysis.

• Track product performance and recommend enhancements based on user feedback and business metrics.

• Coordinate with QA teams during testing and validate delivered solutions.

• Prepare business documentation, process flows, BRDs, FRDs, and functional specifications.

Required Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.

• 4 8+ years of experience as a Business Analyst, Product Analyst, or similar role.

• Strong experience in Agile/Scrum methodologies.

• Experience working with cross-functional teams in software development environments.

• Excellent analytical, communication, and stakeholder management skills.

• Ability to translate complex business requirements into clear functional requirements.

Technical Skills

• Business Analysis

• Product Analysis

• Requirements Gathering & Documentation

• User Stories & Acceptance Criteria

• Agile & Scrum

• Product Backlog Management

• Business Process Modeling

• Gap Analysis

• Root Cause Analysis

• UAT Planning & Support

• SQL (Basic to Intermediate)

• Data Analysis & Reporting

• Microsoft Excel

• Visio / Lucidchart

Preferred Tools

• Jira

• Confluence

• Azure DevOps

• Microsoft Visio

• Lucidchart

• SQL

• Power BI / Tableau

• Figma (basic understanding)

• Microsoft Office Suite

Preferred Qualifications

• Certified Business Analysis Professional (CBAP) or PMI-PBA certification.

• Certified Scrum Product Owner (CSPO) or Agile-related certification.

• Experience with SaaS, cloud-based applications, or digital transformation projects.

• Knowledge of API integrations and system workflows is a plus.

Soft Skills

• Strong analytical and critical thinking skills

• Excellent verbal and written communication

• Stakeholder management and collaboration

• Problem-solving and decision-making

• Attention to detail

• Time management and prioritization

• Adaptability in fast-paced Agile environments

• Customer-focused mindset