Ticket Sales Agent - Part Time

a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
MORE employee discounts on lodging, food, gear, and mountain shuttles

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401(k) Retirement Plan
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Employee Assistance Program
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Excellent training and professional development
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The Product Sales Agent is part of the Product Sales & Services (PSS) Department, delivering an Experience of a Lifetime by providing exceptional guest service while facilitating the sale of tickets, passes, ski and snowboard lessons, activities, childcare, and more. Service is the foundation of everything we stand for at Vail Resorts, and our Product Sales team plays a critical role in bringing that commitment to life. As the face of Vail Resorts, these team members create seamless, memorable moments for our guests—serving as the gateway to every epic adventure across our resorts.

Employment Type: Winter Seasonal 2026/2027
Shift Type: Part Time hours available
Housing Availability: Create a warm and welcoming environment by delivering genuine, memorable Epic Service in every guest interaction. Serve as a proud resort ambassador, bringing Vail Resorts’ Epic Service commitment to life at every touchpoint. Embrace and represent the resort brand and culture in every step of the guest journey from purchase to wayfinding to departure.

Provide efficient and accurate point-of-sale transactions for lift tickets, passes, and other resort products, ensuring a smooth and seamless experience for guests. Maintain strong knowledge of resort offerings, ticket products, policies, and promotions to provide clear, accurate, and helpful guidance. Support guests with digital tools and services, including online purchases and mobile products, to ensure ease and convenience. Fulfill orders outdoors as needed using handheld Express Lift Ticket devices.

Handle cash (where applicable) and electronic transactions responsibly, following all policies and procedures to ensure accuracy and accountability.

High School Diploma
Must be able to communicate fluently in English
Ability to work weekends and holidays
A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:
Ticket Sales
Pass Sales
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Job Code Function: Product Sales & Services