Quick Overview
Job Description
Kelly Services
Current Needs: Currently seeking a Seasonal Business Tax Customer Service Representative in Wichita, KS. This is a contract position.
Position Description:
Assist customers, via inbound phone calls, who have purchased the client's tax and accounting software.
You will help to answer software related questions and perform troubleshooting to resolve the customer’s business tax related questions.
Duties will also consist of assisting the full-time staff with various product testing, activities, and special projects that will periodically arise throughout the tax season.
Job Requirements:
High School diploma / GED
Some college level coursework in business, accounting, or computer sciences or tax preparation training is preferred but not required
Previous Customer Service Experience within a call center environment handling both inbound calls and/or providing technical support or troubleshooting is preferred
Accounting, bookkeeping, or tax preparation experience preferred