Automotive Sales Associate

Are you a motivated sales professional who wants greater control over your earning potential and the opportunity to develop advanced automotive sales skills? Berlin City Lexus is seeking a driven, customer-focused Sales Associate to join our growing team in Portland, Maine.
This is more than a traditional automotive sales position. Our Sales Associates learn how to appraise vehicles, structure and quote their own deals, and understand automotive financing. You will have more involvement in the complete sales process while representing a respected luxury automotive brand.

Compensation and Earning Potential

This position offers a performance-based commission-based pay plan with income potential of up to $180,000 annually. Actual earnings vary based on individual performance, sales volume, and other eligible compensation opportunities.

Sales Associates can earn compensation through

New and pre-owned vehicle sales
A percentage of eligible finance and insurance product sales
A percentage of eligible accessory sales
Purchasing vehicles that help expand our pre-owned inventory
Volume-based bonuses
An annual end-of-year bonus based on the total number of vehicles sold during the year
Our volume-based pay plan rewards continued performance.

As you sell more vehicles, you become eligible for additional bonuses, and your commission percentage increases retroactively for each eligible unit sold during the applicable pay period.

What We Offer

Multiple ways to earn beyond the sale of a vehicle
Hands-on training in vehicle appraisals, deal quoting, and automotive financing
Greater control and involvement throughout the sales process
Comprehensive training, ongoing mentorship, and career-development opportunities
Recognition programs that reward excellence and high performance
Collaborative, team-oriented work environment
Shorter scheduled workdays—typically one to two hours less per day than many traditional dealerships
Sundays off, plus one additional day off during the week
Monday–Friday hours of 9:00 a.m.–6:00 p.m. and Saturday hours of 9:00 a.m.–5:00 p.m.

Paid time off accruing from your first day of employment
Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
401(k) with employer contribution
Paid maternity and paternity leave
Health and wellness reimbursement of up to $75 per month
Employee vehicle discounts and leasing allowance
Pet insurance
Supportive and engaging team culture
Position Overview:
As a Sales Associate at Berlin City Lexus, you will guide customers through a personalized, consultative, and enjoyable vehicle-buying experience.

You will take the time to understand each customer’s needs, provide expert product knowledge, and build lasting relationships based on trust and exceptional service. Unlike many traditional automotive sales roles, this position gives you the training and ability to participate in more of the transaction. You will learn how to evaluate trade-ins, appraise vehicles, quote your own deals, and understand financing options. This added knowledge gives you greater control over the customer experience and creates additional opportunities to grow your career and income.

You will also respond to sales inquiries, develop new business, cultivate referrals, and identify opportunities to purchase vehicles for our pre-owned inventory.

What You’ll Do

Create an exceptional and personalized experience for every customer
Build trust by listening carefully and recommending vehicles that fit each customer’s needs and lifestyle
Respond promptly and professionally to customer inquiries by phone, email, and text
Conduct vehicle demonstrations and clearly explain model features, technology, and benefits
Learn how to appraise trade-ins and vehicles offered for sale
Structure and quote vehicle deals with increasing independence
Develop a strong understanding of automotive financing and protection products
Identify and purchase vehicles that support the dealership’s pre-owned inventory needs
Generate new business through prospecting, referrals, and relationship-building
Maintain ongoing communication with customers before, during, and after the sale
Discuss purchasing and leasing options in a friendly, professional, and transparent manner
Complete Lexus and dealership training to maintain expert-level product knowledge
Consistently meet sales, customer satisfaction, and follow-up expectations
Collaborate with teammates to ensure a seamless customer experience
What We’re Looking For:
At least two years of sales or customer service experience preferred
A polished, professional, and customer-focused approach
Excellent communication, relationship-building, and follow-up skills
A responsive, self-motivated, and goal-oriented mindset
Interest in learning the complete automotive sales and financing process
Ability to learn detailed product information and explain it with confidence
Strong commitment to delivering an elevated customer experience
Team-oriented attitude and willingness to contribute to a positive workplace
Ability to succeed in a fast-paced, performance-driven environment
Automotive or luxury retail experience is helpful but not required
Requirements:
Must be at least 18 years of age
Valid driver’s license and a favorable motor vehicle record
Ability to successfully complete a pre-employment background check
Authorization to work in the United States

Who We Are

Berlin City Auto Group is a family of dealerships serving communities throughout Maine, New Hampshire, and Vermont. Our highly engaged and diverse team is united by our core values of honesty, integrity, caring, clarity, and excellence. We are committed to supporting professional growth and creating experiences that lead to extraordinary customer and associate satisfaction. Our philosophy is simple: make it Easier. It is how we approach the automotive experience and how we strive to serve every customer, support every associate, and strengthen every community in which we operate.

To learn more about Berlin City Auto Group and our career opportunities, visit BerlinCityCareers.com. EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws.

Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions unless doing so would create an undue hardship. If you need accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
191 Riverside St, Portland, ME 04103