Lead Generation Specialist

Job Title: Lead Generation Specialist

Company: Better

Location: Bournemouth

About Better: Better is a dynamic and innovative company specializing in telecommunications and broadband services. We pride ourselves on providing outstanding solutions and superior customer experience. Join our team and contribute to a company that values growth, collaboration, and excellence.

Job Description:

• Conduct outbound calls to businesses to confirm and update information related to their current communications and broadband infrastructure.
• Engage with key decision-makers to discuss their existing providers, packages, and identify any service challenges or requirements.
• Maintain accurate and up-to-date records of all conversations and data within the CRM system.
• Meet daily and weekly targets for data collection and lead qualification.
• Provide detailed feedback and reports on market insights and client needs to the management team.
• Participate in training sessions and team meetings to enhance communication techniques and product knowledge.

• Excellent verbal communication skills and an approachable, professional phone manner.
• Ability to confidently engage with business owners and decision-makers.
• Strong organizational skills with attention to detail for accurate data recording.
• Target-oriented mindset with resilience and a positive attitude.
• Previous experience in telemarketing or sales preferred, but not essential.

• Basic salary: £23,809.50 - £24,784.00
• OTE: £28,000 - £30,000
• 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off
• Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
• Monthly staff awards with quarterly dinner and drinks at top local restaurants.
• Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
• Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
• Opportunities for professional development and advancement.
• Friendly, energetic, and supportive team culture
• Daily, weekly, and monthly incentives.