Quick Overview
Job Description
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
§ Work within SalesForce.com and Apttus CPQ to assist the field sales organization through the configuration, pricing and quoting processes.
• Act as the primary point of contact for front line support and problem resolution.
• Coordinate the assignment of more difficult resolutions to the appropriate business or technical resources.
• Assist analysts / managers with general reporting and dashboards.
• Assist project team in training and feedback sessions.
ESSENTIAL FUNCTIONS:
1. Quickly learn the key functionality of Apttus CPQ and SalesForce.com, and how to assist the field with common questions.
2. Coordinate with cross-functional teams to ensure issues are resolved.
3. Develop an understanding of the field sales contracting mechanisms and templates, and how field sales reps use tools to prepare contracts and amendments.
Skills/Competencies:
Excellent interpersonal, communication (written and verbal) skills.
Adaptable team player with the ability to work with all functional areas.
SalesForce.com knowledge or comfortable learning new technology.
Accurate, detailed and organized.
Customer focused analytical and problem solving skills.
To know more about this position or to schedule an interview feel free to contact after applying here:
Sagar Rathore
630-485-2166
sagar.rathore(at)collabera.com
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