Associate System Engineer - Infrastructure Design and Support

JOB TITLE: Infrastructure Design and Support Associate System Engineer
JOB LOCATION: Jacksonville, FL (hybrid)
WAGE RANGE*: 35-39/hr
JOB NUMBER: 21175
REQUIRED EXPERIENCE:
2+ years of relevant work experience
Preferred Education:
Bachelor's degree in a related field
Required Education:
HS diploma or GED
Technologies:
Linux
MQ
SQL Server
SFT
REST
Extensive working knowledge of multiple technologies and their interfaces and integration
Competent working in one or more environments highly integrated with an operating system.

Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy. Ability to manage tasks independently and take ownership of responsibilities
Ability to learn from mistakes and apply constructive feedback to improve performance
Ability to communicate technical information clearly and articulately with people at multiple levels of the organization.

Ability to adapt to a rapidly changing environment
Experience analyzing business requirements and translating them into technical solutions
Experience using Agile methodology
JOB DESCRIPTION
Associate IT Systems Engineers are responsible for monitoring, installation, configuration, debugging, administration, troubleshooting and maintenance of technology solutions. Associate IT Systems Engineers provide technical support, troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions.

Essential functions

Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
Manages system/application environment and ongoing operations
Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
Researches, designs, implements and tests technology solutions
Proactively monitors and reports performance and utilization of assigned technologies
Troubleshoots software and/or hardware issues/failures
Resolves alerts and performs remediation activities
Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
Collects and presents data for reporting and planning
Assists with developing tactical strategies, processes and procedures related to systems/application administration
Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
Collaborates with IT and business area partners on work groups and initiatives
Determines best course of action for meeting business needs
Writes programming/scripting
Participate in Disaster Recovery planning and exercises
Ensures execution and alignment to architectural standards and blueprints.

Performs on-call activities as needed for the environment and technologies
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

• While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.