Solutions Architect

Solution Architect - Dynamics 365 CE (MSCRM to Cloud Migration) Overview

Our client is undertaking a strategic upgrade from Microsoft CRM (on-premise) to Dynamics 365 Customer Engagement (Cloud) as part of a broader platform modernisation initiative.

We are seeking an experienced Solution Architect to lead the end-to-end architecture, migration strategy and governance of this transformation. This role will define the target-state architecture, oversee integration and DevOps design, and ensure the successful transition to a scalable, secure cloud-based platform.

Key Responsibilities

• Define and document the target-state D365 CE Cloud architecture
• Assess current CRM 2011 customisations and integrations
• Develop and lead the migration roadmap, including data migration and remediation strategy
• Establish solution governance, environment strategy and best practice standards
• Architect integrations between D365 CE and enterprise systems including DevOps and ITSM platforms
• Design Azure-based integration patterns using Logic Apps, Functions and APIs
• Ensure secure, scalable and supportable solution design

DevOps & Platform Governance

• Design and implement CI/CD pipelines using Azure DevOps
• Define release management and environment strategy (Dev/Test/UAT/Prod)
• Embed DevOps and lifecycle best practices across the platform

Stakeholder Leadership

• Act as technical authority for the D365 CE platform
• Lead design workshops and translate business requirements into scalable architecture
• Provide strategic guidance on CRM and case management evolution

Technical Environment

• Microsoft Dynamics 365 CE (Cloud)
• Power Platform (Power Apps, Power Automate)

Experience Required

• Proven experience leading CRM 2011 (or similar) to D365 CE Cloud migrations
• Experience designing Azure integrations and DevOps pipelines
• Strong understanding of data migration and platform remediation
• Experience operating in complex enterprise environments