Why This Role Stands Out
This remote, 4-week contract offers a unique opportunity to leverage your ServiceNow FSO Disputes expertise on a project with the potential for long-term engagement. You'll thrive in this role if you excel at leading workshops, gathering requirements, and driving process improvements within dispute resolution. Apply today to make a significant impact and grow your career!
Quick Overview
Job Description
Role: ServiceNow BA/ FSO Experience
Location: Remote
Length of contract: 4 weeks
I’m reaching out regarding a ServiceNow Business Analyst – Disputes opportunity that I think could be a strong fit for your background.
We’re looking for someone with strong Disputes experience, ideally with ServiceNow FSO Disputes, although experience with platforms such as Pega Smart Disputes, Lean Disputes, or strong Disputes Operations knowledge would also be relevant.
The key requirement is someone who is an excellent communicator and confident leading business workshops, creating detailed process maps, gathering requirements, and taking ownership to drive things forward.
Key requirements:
- Strong Disputes implementation or operations experience
- Excellent stakeholder communication and workshop facilitation skills
- Strong process mapping and business analysis experience
- ServiceNow CSA preferred, with CIS a bonus
- ServiceNow FSO Disputes experience highly desirable
- Potential travel for in-person workshops
The initial engagement is expected to be around 4 weeks, starting September 8th or sooner, with the potential to develop into a multi-year project.
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