Colleague Insight Manager - Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

About the role: I lead the transformation of colleague listening in Insight, evolving how we gather, understand and act on colleague feedback to drive meaningful change across the business. Partnering with senior stakeholders, I scope, design and implement new listening mechanics that deepen our understanding of the colleague experience. I connect colleague insight with customer and business outcomes. I turn complex themes and feedback into clear, actionable transformation recommendations.

What is in it for you: We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more! Annual bonus scheme of up to 20% of base salary. Holiday starting at 25 days plus a personal day (plus Bank holidays). Private medical insurance. 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave. Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing. The above information is a shortened summary, refer to our policies for full details

You will be responsible for: Lead the transformation of colleague listening, embedding a culture of continuous feedback, insight and action across the Group. Design and deliver the next phase of our colleague listening strategy, partnering across People, Technology, markets and channels. Turn colleague insight into meaningful business outcomes, using feedback and evidence to inform decisions and drive change. Build trusted relationships with senior stakeholders, influencing priorities and bringing clarity to complex challenges. Lead and deliver transformation projects, ensuring sustainable improvements to colleague experience and organisational performance.Develop capability within the team, coaching others to turn insight, data and evidence into impactful action.

You will need: Experience leading and delivering transformation and change initiatives. Strong stakeholder management, influencing and collaborating across teams and senior leadership. Ability to simplify complexity and communicate clearly to different audiences. Excellent project management, prioritisation and delivery skills in a fast-paced environment.

About us: You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.

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Tesco UK • Welwyn Garden City • Hybrid • Full-Time • Permanent • Working hours 36 • Apply by 16-Nov-2026

About the role

I lead the transformation of colleague listening in Insight, evolving how we gather, understand and act on colleague feedback to drive meaningful change across the business. Partnering with senior stakeholders, I scope, design and implement new listening mechanics that deepen our understanding of the colleague experience. I connect colleague insight with customer and business outcomes. I turn complex themes and feedback into clear, actionable transformation recommendations.

What is in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here  to find out more!

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

You will be responsible for

• Lead the transformation of colleague listening, embedding a culture of continuous feedback, insight and action across the Group.
• Design and deliver the next phase of our colleague listening strategy, partnering across People, Technology, markets and channels.
• Turn colleague insight into meaningful business outcomes, using feedback and evidence to inform decisions and drive change.
• Build trusted relationships with senior stakeholders, influencing priorities and bringing clarity to complex challenges.
• Lead and deliver transformation projects, ensuring sustainable improvements to colleague experience and organisational performance.
• Develop capability within the team, coaching others to turn insight, data and evidence into impactful action.

You will need

• Experience leading and delivering transformation and change initiatives.
• Strong stakeholder management, influencing and collaborating across teams and senior leadership.
• Ability to simplify complexity and communicate clearly to different audiences.
• Excellent project management, prioritisation and delivery skills in a fast-paced environment.

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here  for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.

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