Quick overview
Job description
What You'll Do:
- Learn the retail side of golf. You'll become an expert on our golf shop merchandise, help guests find what they need, and handle special orders. This means understanding products well enough to make real recommendations, not just ringing up sales.
- Handle real transactions. You'll process merchandise sales, greens fees, and equipment rentals while keeping accurate records. You'll learn the financial side of golf operations through actual daily work, not textbook theory.
- Provide genuine customer service. You'll answer guest questions, schedule tee times, and maintain professional phone interactions. When guests call, you'll be the voice they hear representing Bandon Dunes.
- Support tournaments and events. You'll help organize competitions and special events, coordinating between different departments to make sure everything runs smoothly. This is where you'll see how all the moving pieces fit together.
- Manage inventory and operations. You'll help keep merchandise displays organized, assist with inventory counts, and support various services like handicapping systems and driving range operations.
What Makes You a Great Fit:
- You're pursuing a Professional Golf Management degree. We work with certified PGM programs and prefer students who can commit to a 6-month internship. This gives you enough time to really learn the business, not just get a quick overview.
- You communicate well. Strong written and verbal skills matter here because you'll interact with guests from around the world. You need to sound professional on the phone and explain complex golf services clearly.
- You can handle multiple priorities. Golf operations move fast, and you'll need to manage several tasks while staying calm under pressure. If you get flustered easily when things get busy, this probably isn't the right fit.
- You're flexible with your schedule. Golf doesn't stop for weekends or holidays. You'll work evenings, weekends, and busy periods when our guests need us most.
Special Intern Benefits:
- Shared staff housing available for a reasonable fee, mentorship from industry professionals, and the chance to play golf for free on six award-winning courses.
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