Why This Role Stands Out
This role offers a fantastic opportunity to immerse yourself in the iconic Harley-Davidson brand, honing your customer service and retail merchandising skills within a supportive team environment. If you're a customer-focused individual with a passion for creating an engaging shopping experience, you'll thrive in this dynamic, on-site position where you'll contribute to the vibrant atmosphere of Harley-Davidson Louisville.
Quick Overview
Job Description
Martin Motorsports is looking for a Motorclothes Associate (Full-Time) to join our team at our Harley Davidson Louisville location! If you enjoy working on a team and delivering an exceptional customer service experience, we want to talk to you! The Motorclothes Associate sets-up and maintains an appealing retail environment, as directed, and assists customers with their shopping and purchase of merchandise. Must present a professional appearance.
Responsibilities:
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- Accept cash and credit card payments for merchandise purchases. Keep cash register accurate. Create special orders if needed.
- Notify customers when special orders or back-ordered items are received.
- Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
- Assist with organization and cleanliness of general merchandise department.
- Receive and stock incoming inventory. Verify receipts against purchase orders.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
- Assist with set-up, organization, and staging of special events.
- Complete all training as directed by supervisor.
- Follow policies and procedures as set forth in Employee Handbook.
- Any other duties as assigned.
- Excellent communication skills
- Outgoing and positive demeanor
- Punctual with the ability to handle schedule flexibility
- Valid driver’s license and satisfactory MVR
- Able to clear a pre-employment background check and drug screen
- Maintains a professional appearance
- Medical, Dental, Vision, Life Insurance
- 401k
- Paid Holidays
- $12.50 per hour plus commission
- Weekly Paychecks
Martin Harley Davidson is an Equal Opportunity Employer.
Motorclothes Associate, General Merchandise Associate, Retail Associate, Harley-Davidson Associate, Motorcycle Retail Associate, Clothing and Merchandise
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