UAT Lead - PLM | Sunnyvale, CA | Onsite | C2C or W2 both accepted

UAT Lead PLM

Location: Sunnyvale, CA
Work Model: Onsite
Duration: 6 Months

Job Summary:
Seeking a PLM UAT Lead with strong hands-on PLM experience, extensive User Acceptance Testing (UAT) expertise, and strong understanding of business processes.
Required Qualifications

• 8+ years of experience managing UAT as a Test Lead for complex, highly integrated projects.
• Strong PLM hands-on experience with UAT and business-process expertise.
• Understanding of Sales and Sales Operations processes, preferably in a consumer channel sales environment.
• Strong experience with Agile/Scrum; knowledge of Waterfall and Iterative methodologies.
• Hands-on Salesforce experience is preferred.
• Understanding of test automation frameworks, design models, and best practices.
• Strong knowledge of project management methodologies, tools, and project lifecycle phases.
• Excellent verbal and written communication skills with the ability to interact across all organizational levels.
• Experience facilitating brainstorming sessions and gathering lessons learned with Business, BPR, and IS&T teams.
• Strong teamwork, leadership, and stakeholder-influencing skills.
• Experience working with teams based outside the U.S.
• Strong customer focus, attention to detail, and ability to manage multiple priorities in an ambiguous environment.
• High level of professionalism, energy, and sense of urgency.

Key Responsibilities

• Manage end-to-end UAT activities, including test process management, team coordination, and test-result communication.
• Facilitate successful releases of system enhancements and new functionality from development through production.
• Create and maintain Release and Change Management processes/documentation to minimize customer impact.
• Lead cross-functional teams supporting Release project plans and post-release/change reviews.
• Work closely with project teams to understand and validate business requirements.
• Review requirements to ensure they are testable.
• Develop test strategies, test plans, test cases, test scripts, and test reports.
• Create and maintain UAT test data.
• Define, track, and report UAT SLAs, KPIs, and metrics.
• Validate that user expectations are achieved throughout the testing process.
• Identify, document, and communicate UAT risks to Project Management.
• Coordinate smoke testing, sales environment planning, PROD refreshes, and master data flow reviews.
• Facilitate triage calls and drive defects/issues to resolution with IS&T and business stakeholders.
• Maintain an overall UAT knowledge repository for the BPR team.
• Establish UAT best practices, templates, and lessons learned to continuously improve test planning and execution.
• Coach other Project Managers and support continuous improvement across Release projects.