Why this role stands out
This on-site role at TIAA offers a competitive salary range of $128,000 - $174,000 annually and a significant opportunity to deepen your expertise in asset management technology while contributing to critical intraday operations and cloud migration initiatives. You'll thrive here if you possess strong L2/L3 application support skills and enjoy collaborating with diverse teams to ensure seamless system performance and drive technical innovation. Apply now to advance your career with a leading financial services organization.
Quick overview
Job description
Key Responsibilities and Duties
- Serve as the primary point of contact in the US for managing application support for the Credit Analytics Performance team
- Provide L2 application support for high-volume intraday operations, escalating to and performing L3 support activities as required
- Demonstrate understanding of end-to-end data flow to effectively troubleshoot and resolve application issues
- Collaborate with cross-functional teams, including Operations and Infrastructure, to support application performance and stability
- Liaise with Alternate Credit Business stakeholders and Application Product and Engineering teams to develop Technical Design documents, leveraging functional requirement documents and design specifications
- Support the migration of applications from on-premises infrastructure to cloud environments
- Maintain and support day-to-day operations of Portal Applications in collaboration with business and operations teams
- Identify, troubleshoot, and resolve application bugs; develop code for new enhancements to Portal Applications
- Document current-state technical workflows across relevant business areas and design end-to-end strategic workflows that meet business and operational needs
- Lead the preparation and coordination of integration testing, User Acceptance Testing (UAT), and Build and Deploy activities across multiple applications, working with Business and Application Analysts to ensure timely and pragmatic issue resolution
- Provide accurate technical estimation details to Project Managers and Cloud Development Managers to support target deployment milestone planning
Educational Requirements
- Bachelor's Degree Required
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level 9IC
Required Skills
5+ years of professional experience in application support
5+ years of hands-on experience with Snowflake
5+ years of hands-on experience with AWS (Amazon Web Services)
Must have experience working within a trading environment
Experience with at least one or more of the following platforms: WSO Web, FactSet, Bloomberg PORT, CRD
Preferred Skills:
Experience with collateralized loan obligations (CLOs) or leveraged loans
Knowledge of compute, storage, networking, Linux, Azure AD, and NAS
AWS security experience (compliance, cloud security architecture, encryption/KMS/CloudHSM, PRISM Alerts, IAM)
Cloud-native architecture experience (AWS PaaS/SaaS, serverless, Lambda, API Gateway, AngularJS/React)
Related Skills
Agile Methodology, Continuous Integration and Deployment, Data Analysis, Debugging, DevOps, Enterprise Application Integration, Operating Systems Management, Problem Solving, Programming, Software Development, Software Development Life Cycle, Web Application Development
Anticipated Posting End Date:
2026-10-30
Base Pay Range: $128,000/yr - $174,000/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world's largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit to learn more about us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our .
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our , and you can read more about your rights and view government notices .
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Email:
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click .
For Applicants of TIAA Global Capabilities, click .
For Applicants of Nuveen residing in Europe and APAC, please click .
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