Director of Business Intelligence

The Town Dock seeks a Director of Business Intelligence to lead data strategy for its wholesale seafood operations. This role builds and oversees BI tools, data models, and dashboards that support executives, sales, finance, and operations. You will define KPIs, improve data quality, and manage the data warehouse and BI platforms, enabling clear, timely insights on pricing, margins, and demand. Partnering across teams, you'll foster a data-driven culture, mentor a small analytics team, and help optimize performance in a quality- and relationship-focused environment.

Responsibilities

• Lead the business intelligence strategy to support seafood wholesale and processing operations
• Design and maintain data models, dashboards, and reporting for executive and operations teams
• Partner with finance, sales, and operations to define KPIs and performance metrics
• Oversee data governance, data quality, and master data standards
• Manage BI tools, data warehouse, and integrations with ERP/CRM systems
• Translate complex data into clear, actionable insights for senior leadership
• Lead and mentor a small analytics/BI team and external data partners
• Support demand forecasting, pricing, and margin analysis for wholesale customers
• Develop self-service analytics capabilities for business stakeholders
• Drive continuous improvement in reporting automation and analytics maturity

Required Skills

• Business intelligence strategy
• Data warehousing and ETLSQL and relational databases
• Dashboarding and data visualization (e.g., Power BI, Tableau, Looker)
• KPI and performance metric design
• Financial and sales analytics
• Forecasting and demand planning analytics
• Data governance and data quality management
• Stakeholder communication and data storytelling
• People leadership and cross-functional collaboration