Training Lead/Specialist

Required Qualifications

• Experience supporting Health and Human Services system implementations, including childcare, eligibility, benefits, case management, provider management, health services, or related public-sector programs.
• Experience supporting state, local, or federal technology modernization initiatives.
• Proficiency with Learning Management Systems (LMS) and instructional design/e-learning software.
• Experience with instructor-led training, virtual learning, self-paced learning, and train-the-trainer approaches.
• Experience supporting implementation readiness, go-live, stabilization, and knowledge transfer.
• Proficiency with Microsoft 365, Teams, SharePoint, PowerPoint, Excel, and similar training or collaboration technologies.