Program Manager, Patient Safety (Onsite, White Memorial)

Education and Work Experience:

• Bachelor’s degree in Health Care Administration, Nursing, Public Health, or related field or equivalent combination of education/related experience: Required
• One year experience in quality, patient safety, risk management, or performance improvement.: Required
• Two years experience in patient safety, quality improvement, or related roles: Required

Licenses/Certifications:

• Certified Professional in Patient Safety (CPPS) certification or Lean Six Sigma Green Belt (LGB) certification: Required within two years of hire
• Registered Nurse (RN) license in the state of practice or related credential: Preferred
• CPPS or Lean or Six Sigma Green Belt (LGB): Required

Essential Functions:

• Supports the local patient safety program in alignment with system goals. Assists with deployment of high reliability skills and patient safety curriculum for associates and staff. Helps monitor and report on progress toward safety goals.
• Leads and facilitates root cause analyses, apparent cause analyses, and FMEAs for significant safety events. Develops, implements, and tracks corrective action plans to ensure closure and sustainability. Partners with clinical and operational leaders to proactively identify and mitigate safety risks.
• Oversees culture of safety surveys, analyze results, and lead action planning. Supports Care for the Caregiver, Communication and Resolution Program, and other workforce and patient engagement safety initiatives. Promotes consistent event reporting, classification, and learning.
• Provides education on patient safety principles, high reliability behaviors, and error prevention strategies. Supports leaders and frontline teams in reliability practices and safety improvement methods. Recognizes and spreads safety best practices across departments.
• Helps compile safety event data and assist with identifying trends. Supports sharing of learnings from the Patient Safety Organization (PSO). Assists with preparing reports for leadership and quality committees.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.