Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Pittsburgh, PA, United States
Posted
Yesterday
Job Description
Job Title - ServiceNow Moveworks AI Architect
Experience - 8+ years
Location - Pittsburgh, PA
Hire Type - Fulltime (Onsite)
Experience - 8+ years
Location - Pittsburgh, PA
Hire Type - Fulltime (Onsite)
Must Have Technical/Functional Skills
ServiceNow Now Assist, Moveworks
Roles & Responsibilities
-
Good exposure on ServiceNow AI platform, Now Assist, AI Control Tower, Moveworks AI Assistant,Predictive intelligence and workflow data fabric.
-
Identify and prioritize AI / agentic use cases across service desk, application, and infrastructure operations
-
Define architecture and decision framework for: Now Assist vs Predictive Intelligence vs Moveworks
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Design integrated ServiceNow + Moveworks solutions for conversational AI and workflow execution
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Drive implementation of: AI-assisted and autonomous workflows, Knowledge generation, triage, and resolution automation
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Establish AI operating model and governance (intake, lifecycle, risk, compliance, support)
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