Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Morristown, NJ, United States
Posted
Yesterday
Case ManagementCompliance
Job Description
- Review and analyze activity flagged by the bank's fraud monitoring systems in a timely matter, to determine if further investigation or action is necessary.
- Gather and analyze reports, records, and information from internal and external sources, including online information and bank records, to facilitate investigations.
- Utilize multiple technologies and sound judgement to examine account activity and detect potentially fraudulent activity.
- Make recommendations for exiting customer accounts/relationships based upon the detection and investigation of fraudulent activity.
- Email correspondence regarding suspect transactions to appropriate stakeholders and conduct appropriate follow-up.
- Correspond with internal and external entities regarding customers, accounts, and transactions to validate relevant information.
- Engage with other financial institutions and fraud units to confirm fraud, identify common suspects, and emerging trends.
- Prepare Suspicious Activity Reports in compliance with applicable internal procedures and federal regulations.
- Monitor the payment or return of transaction items based upon analysis and decisioning received from the branches.
- Identify and analyze current trends to develop preventative strategies.
- Create and maintain digital records and files.
- Prepare reports and enter cases into the internal case management system.
- Analyze, plan, and complete special projects assigned by CFIS management.
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