Business Analyst - Pontiac, MI

- Client is seeking experienced business analyst to join the Application Services team working in a hybrid work environment. 

- We are seeking a hands-on, self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills. 

- Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices. 

- Should possess high level understanding of information technology concepts as well as the SDLC methodology. 

- Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements. 

- Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.

- Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design. 

- Organizes and facilitates application testing and user acceptance to ensure business community’s needs are met. 

- Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications. 

- Utilizes current county-wide and/or department specific software to complete assignments.