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RemoteFull timeOperations & Project Management

Project Manager III

SprypointservicesRemote - Canada🇨🇦Canada

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeRemote
LocationRemote - Canada, Canada
Customer Success

Job description

The Company
2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
🌱 The Role

We’re looking for a Project Manager who thrives on leading complex, high-stakes delivery. You’ll own enterprise SaaS implementations for utility clients across North America and act as a strategic partner to their leadership teams from kickoff through go-live. This is a highly visible, client-facing role where you’ll navigate competing priorities, help shape how we deliver, and keep large programs on track financially and operationally.

This is a Project Manager III role, our most senior project manager level. You’ll operate with a high degree of autonomy, and we’re looking for someone who can raise the bar for how we deliver, not just follow the playbook.

Utilities industry experience is a big plus, but we’re just as interested in the complexity and scale of the projects you’ve led.

✈️ This role involves periodic travel to client sites across the US and Canada. You’ll need to be able to travel freely between both countries.


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