Senior Product Owner - Order-to-Cash (O2C) Platform

About the Opportunity

We are seeking a Senior Product Owner to lead the strategy, enhancement, and day-to-day management of a critical Order-to-Cash (O2C) and Payments Platform. This role offers a unique opportunity to drive digital transformation across Finance and Operations while partnering closely with business stakeholders and technology teams.

As the product owner, you will be responsible for defining priorities, managing the product backlog, improving business processes, and ensuring the platform continues to evolve to meet the organization's growing needs. This is an ideal opportunity for someone who combines deep financial process expertise with a passion for delivering technology solutions that create measurable business value.

Key Responsibilities

• Own the product roadmap, backlog, and delivery priorities for the O2C and Payments platform.
• Partner with Finance, Operations, and Engineering teams to gather requirements and translate business needs into actionable solutions.
• Drive continuous improvement initiatives, process efficiencies, and automation opportunities.
• Create and manage user stories, acceptance criteria, and functional requirements.
• Collaborate closely with development teams throughout the Agile development lifecycle.
• Conduct initial testing and validation of enhancements prior to business user acceptance testing.
• Provide hands-on support for issue triage, ticket management, and coordination of production fixes and enhancements (approximately 30% of the role).
• Ensure effective integration between the platform, ERP systems, and other enterprise applications.
• Manage competing priorities while balancing strategic enhancements and operational support.
• Work effectively with globally distributed and offshore development teams.

Required Qualifications

• 5-10 years of Product Management, Product Owner, Business Systems, or related experience supporting custom-built finance applications.
• Deep expertise in Order-to-Cash (O2C) business processes, including:
• Order Management
• Billing & Invoicing
• Accounts Receivable
• Cash Application
• Collections
• Strong understanding of payment processing workflows, approvals, and financial operations.
• Experience managing product backlogs and delivering solutions within Agile environments.
• Proven ability to gather business requirements and convert them into technical specifications and user stories.
• Experience working directly with software development teams and managing software delivery.
• Strong understanding of ERP integrations and finance systems.
• Working knowledge of .NET-based applications and enterprise integrations.
• Exceptional communication, stakeholder management, and problem-solving skills.
• Experience working with offshore development teams.

Preferred Qualifications

• Experience within the Media & Entertainment industry.
• Experience supporting Talent Agency operations or similar service-based business environments.
• Knowledge of SAP and related finance processes is a plus.
• Experience driving business process improvement, automation, or digital transformation initiatives.

What You'll Gain

• Ownership of a highly visible, business-critical platform.
• Direct collaboration with Finance, Operations, and Technology leadership.
• Opportunity to influence product strategy and platform direction.
• Exposure to complex business challenges and enterprise-scale systems.
• A collaborative environment focused on innovation, continuous improvement, and operational excellence.

If you're a product leader who thrives at the intersection of business and technology and enjoys building solutions that directly impact financial operations, we'd love to hear from you.