Human Resources Generalist

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).  

• Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit
• Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
• Organizes in-store hiring events and participates in external job fairs
• Provides training to hiring managers on the Applicant Tracking System and effective interviewing
• Prepares employees for proper cultural assimilation through onboarding and new hire orientation
• Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
• Works with managers to make coaching and development of employees a daily activity
• Collaborates with Corporate to build and implement trainings for employees
• Drives awareness and adoption of broad benefits offerings at Eataly
• Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
• Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
• Supports the HRBP with metrics and data analysis
• Performs other duties as required or assigned

• Bachelor’s Degree
• 3+ years of HR experience, preferably in retail and/or hospitality
• Understanding of all components of HR including systems, databases and metrics
• Solid analytical and problem-solving skills
• Excellent communication, listening and interpersonal skills
• Fluency in Spanish preferred

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!